Terms of use
1. These terms
These terms are the agreement between you and DIGITAL DREAM NEGOCIOS DIGITAIS LTDA, a company registered in Brazil under CNPJ 24.378.761/0001-40, located at Rua Alberto Cintra, 161, Sala 900, União, Belo Horizonte – MG, CEP 31160-370, Brasil ("we", "us"), for the use of the Empire FM: Audio Series app ("Empire FM", "the app"). By using the app you agree to them and to the Privacy policy. If you do not agree, do not use the app.
2. The service
Empire FM is an audio series app: works of fiction, narrated and split into episodes. The narrations are produced with synthetic voices.
The catalog is fiction — romance, thriller, drama, fantasy, horror — and includes mature themes. Characters and events are fictional.
The app is intended for people aged 18 or over.
3. Your account
To listen, you do not need to sign up: on first use the app creates an anonymous guest account tied to the installation of the app on your device. It holds your coin balance, your unlocked episodes and what you post.
To buy coins or subscribe, you need an account with an email and password. When you create it from the guest account, everything the guest had stays in the account. If you sign in to an account that already existed, the guest's balance, unlocked episodes and history are transferred to it.
Important: while you use the app as a guest, the account only exists in that installation. If you uninstall the app, clear the app's data or switch devices, you lose access to that account, including your coin balance and the episodes unlocked with coins or by waiting. With an email account, just sign in to it on another device. A subscription is different: it belongs to your store account and can be recovered with the "Restore purchases" button.
4. How content is unlocked
- Free episodes: the first episodes of each series are free. The number varies by series and is shown in the app.
- Subscription: unlocks every published episode while it is active.
- Coins: unlock individual episodes, permanently for your account.
- Wait for free: unlocks one episode per series after each waiting period shown in the app.
- Open series: from time to time we may open an entire series to everyone for a set period. When the period ends, episodes beyond the free ones require a subscription, coins or waiting again.
If you listen to an episode without a subscription and without having unlocked it with coins, you may hear short messages from Empire FM itself during the episode inviting you to subscribe. These are not third-party ads.
5. Subscription
- Plans and price: the available plans and their prices are those shown in the app and in the store at the time of purchase. What the subscription includes is what the subscription screen describes.
- Billing: charged by Google Play or the App Store to your store account at confirmation of purchase.
- Automatic renewal: the subscription renews by itself at the end of each period, at the then-current price, until you cancel. To avoid being charged for the next period, cancel at least 24 hours before renewal.
- How to cancel: cancellation is done in the store, not in the app. On Google Play: Play Store › profile › Payments & subscriptions › Subscriptions. On iPhone: Settings › your name › Subscriptions. The app has a shortcut under Profile › Settings › Subscription.
- After cancelling: you keep access until the end of the period already paid. There is no pro-rata refund for the current period, except where the law or the store's policy requires it.
- Trials and offers: if any, the conditions are those shown in the store before you confirm.
- Price changes: communicated in advance, according to the store's rules.
- Uninstalling the app or deleting your account does not cancel the subscription. Billing continues until you cancel in the store.
- Refunds: requested from the store where the purchase was made, under its policy and applicable law.
6. Coins
- What they are: a virtual good for use only inside Empire FM, whose sole purpose is unlocking episodes. Buying coins gives you a limited licence to use them; coins have no cash value, are not transferable, cannot be exchanged for money and are non-refundable, except where the law or the store's policy requires otherwise.
- Purchase: the packs, their prices and the number of coins (including bonus coins, if any) are those shown in the app's store at the time of purchase. Coins are credited after the store confirms payment, which may take a few moments.
- Expiry: coins do not expire while your account exists.
- Episode price: the cost in coins is shown before you confirm each unlock. We may change it for future unlocks; what you have already unlocked stays unlocked.
- Unlocking in order: you can only unlock the next locked episode of a series, or a batch of consecutive episodes starting from it. Episodes cannot be skipped.
- Unlocks are permanent for your account and cannot be undone or converted back into coins.
- Auto-unlock: on by default for every series. When playback reaches a locked episode and you have enough coins, the app spends them to unlock it and tells you right away. You can turn it off per series at any time: from that notice, from the unlock screen or in Store → Auto-unlock.
- History: coins added and spent are listed in the app's store.
- Losing your balance: the balance is tied to the anonymous account (section 3). Deleting the account erases the balance and the unlocks, with no refund.
7. Wait for free
When available, wait-for-free unlocks one episode per series after each waiting period, at no cost. The timer starts when you reach a locked episode and restarts each time an episode is unlocked by waiting. Timing uses our servers' clock, not the device's. The waiting period is the one shown in the app and may change; the feature may be suspended or discontinued, without affecting episodes already unlocked.
8. Comments and reviews
To comment on an episode or review a series, you choose a public name. Everything you post is visible to other users.
Not allowed
- Hate speech, harassment, threats or insults against people or groups.
- Sexually explicit, violent or illegal content.
- Spam, advertising and links.
- Personal data about yourself or others (phone number, address, social media profiles).
- Revealing the plot (spoilers) in a way that ruins the experience for those who have not listened yet.
- Impersonating someone else or using an offensive public name.
Moderation
- An automatic filter rejects text containing links and certain offensive terms.
- Any user can report a comment or review. Reported content disappears immediately for the person who reported it and is hidden for everyone once it reaches three reports.
- You can block an author so you no longer see what they post.
- We review reports and may remove content or restrict accounts that break these rules.
- You can delete your own comments at any time.
You remain the owner of what you write. By posting, you grant us a free, non-exclusive permission to display that content inside the app until it is deleted. You are responsible for what you post.
To report content from outside the app, write to desenvolvedor@ddmp.com.br.
9. Intellectual property
The works, narrations, cover art, the Empire FM brand and the app itself belong to us or to our licensors. You receive a personal, limited, non-exclusive, non-transferable licence to listen to the content inside the app, for non-commercial use. You may not copy, record, download by means outside the app, redistribute or publicly perform the content, nor attempt to get around episode locks or the app's protections.
10. Availability and changes to the service
The catalog changes: series and episodes may be added, altered or removed. We may change or discontinue features of the app. The service depends on the internet and on third parties (stores, cloud providers) and may be temporarily unavailable.
11. Liability
We commit to providing the service with care, but we do not guarantee that it will be uninterrupted or error-free. To the extent permitted by law, we are not liable for indirect damages arising from use of the app. Nothing in these terms limits or excludes rights that consumer protection law grants you.
12. Termination
You can stop using the app and delete your account whenever you want. We may suspend or end access for accounts that break these terms, in particular the rules in section 8, or that attempt purchase fraud or to get around content locks.
13. Governing law
These terms are governed by the laws of the Federative Republic of Brazil. This does not deprive you of the mandatory consumer protections of the country where you live, nor of your right to bring a claim before the courts of your place of residence where the law gives you that right.
14. Changes to these terms
We may update these terms. The version in force is always on this page, with its date at the top. Continuing to use the app after the effective date of a new version means you accept it; if you do not agree, stop using the app.
15. Contact
DIGITAL DREAM NEGOCIOS DIGITAIS LTDA · CNPJ 24.378.761/0001-40 · Rua Alberto Cintra, 161, Sala 900, União, Belo Horizonte – MG, CEP 31160-370, Brasil
Email: desenvolvedor@ddmp.com.br